NaqoodContact
We’re here to help
Email us for product questions, billing, and account issues. When you are signed in to Naqood, you can also reach us through the support chat in the app.
Support chat
Open app.naqood.ae , sign in, and use the support chat to talk to our team while you work.
Log in to NaqoodTip: include your company name, what you tried to do, and any error message or screenshot. That speeds things up for billing and access questions.
Bookkeeping support on Pro and Max
On Pro and Max, bookkeeping support is included. That means you can get help from someone on our team with your bookkeeping and accounting questions, not only general product support. They can guide you on how to record things correctly, interpret reports, and stay organised as you use Naqood.
This is not included on the Free plan. If you are unsure which plan fits, compare features and pricing on our pricing page.
Learning center
Our learning center is full of guides and articles on using Naqood, UAE compliance topics, and common workflows. Many questions are answered there step by step, so it is a good place to look before you write to support or open a chat.
Browse by topic, search for what you need, and bookmark pages you come back to often.